Privacy Policy

This Privacy Policy explains how Techceed Inc. (“Techceed”, “we”, “us”, or “our”) collects, uses, and protects your information when you visit our websites, use our software and smart hardware products, or interact with us in any other way.

By accessing or using any Techceed products or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

1. Information We Collect

We collect information in three main ways:

• Information you provide to us, such as: your name, email address, account credentials, billing details, support requests, and any content you submit through our apps.
• Information collected automatically, including: device information, browser type, operating system, IP address, pages viewed, usage patterns, crash logs, and approximate location derived from your IP.
• Information from third parties, such as: identity or profile data from single‑sign‑on providers (e.g. Apple or Google), analytics platforms, and our business partners, where permitted by law.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our products and services.
• Create and manage your accounts across Techceed products.
• Personalize experiences, such as remembering preferences and tailoring content.
• Communicate with you about updates, security, and support.
• Analyze usage and performance to guide product design and reliability.
• Detect, prevent, and respond to fraud, abuse, and security incidents.
• Comply with legal obligations and enforce our terms.

3. Legal Bases (EEA/UK Users)

Where applicable law (such as the GDPR or UK GDPR) requires a legal basis, we process your personal data on one or more of the following grounds:

• Your consent (for example, certain marketing communications).
• Performance of a contract with you.
• Compliance with a legal obligation.
• Our legitimate interests, such as improving our products, securing our services, and operating our business, provided these interests are not overridden by your rights.

4. Cookies and Similar Technologies

We use cookies and similar technologies (such as local storage, pixels, and SDKs) to understand how our services are used, remember your preferences, and improve performance. You can typically control cookies through your browser settings, but disabling them may limit certain features of our sites or apps.

5. How We Share Information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service providers who perform services on our behalf (such as hosting, analytics, email delivery, customer support, or payment processing) under contractual obligations to protect your data.
• Business transfers in connection with a merger, acquisition, financing, or sale of all or part of our business.
• Legal and safety where we believe disclosure is required to comply with law, respond to lawful requests, or protect the rights, property, or safety of Techceed, our users, or others.

6. International Data Transfers

Techceed is headquartered in the United States and may process information in other countries where we or our service providers operate. When we transfer personal data internationally, we use appropriate safeguards, such as standard contractual clauses or equivalent mechanisms, as required by applicable law.

7. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data and the context in which it was collected.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing the personal data we hold about you.
• Requesting correction or deletion of your data.
• Objecting to or restricting certain processing, including marketing.
• Withdrawing consent where processing is based on your consent.
• Porting your data to another service where technically feasible.

To exercise these rights, contact us using the details below. We may need to verify your identity before fulfilling your request.

9. Children’s Privacy

Our services are not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically.

11. Contact Us

If you have questions or requests regarding this Privacy Policy, you can contact us at:

Techceed Inc.
2261 Market Street STE 85228
San Francisco, CA 94114
Email: team@techceed.io